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Customer service available on 00 33 2 27 34 48 52 from monday to friday 9h/12h - 14h/16h or contact us by email

Home page > Privacy policy

Privacy policy

OPTIMALE COSMETOLOGIE INNOVATION informs users of the website of each processing operation that concerns them.

We undertake to collect and use only data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed.

We ensure that data is updated where necessary. We also implement procedures enabling you to delete or rectify inaccurate data.

1. What data is collected and for how long ?

  Data types Duration of processing
Connexion Data
  • Date
  • Dernière connexion
Customer account creation
  • Surname, first name, date of birth, gender
  • Telephone number
  • E-mail address
  • Country, town
  • 18 months from the last connection to the site
Order Confirmation
  • Invoices
  • Purchase orders
  • Terms and amount of the transaction
  • 10 years for information relating to accounting obligations (e.g. invoices),
  • 2 years from the last connection to the site for data used to manage the commercial relationship
  • Bank details are not stored. They are supplied directly to the payment services.

2. On what legal basis do we process personal data ?

We process personal data to a different extent and for different purposes, as detailed above:

Purpose of processing Base of treatment
  • Management of the website and all operations required for website maintenance
  • Performance of a contract (General Terms and Conditions of sale)
  • Protection of the legitimate interests of the Data Processor
  • Creating customer account
  • Performance of a contract (General Terms and Conditions of sale)

  • Preliminary contractual measures taken at the request of users/customers

  • User/customer consent

  • Managing and monitoring commercial relations and handling complaints.

  • Debt recovery and litigation management

  • Performance of a contract (General Terms and Conditions of sale)

  • Protection of the legitimate interests of the Data Processor

  • Management of invoicing and accounting.
  • To manage your rights as a data subject within the meaning of the applicable regulations on the protection of personal data.
  • Performance of a contract (General Terms and Conditions of sale)
  • Legal and regulatory obligations
  • Management of the platform and internal technical operations as part of problem detection and resolution, data and performance analysis, testing, research, analysis, studies and any other similar operations.

  • To provide a personalised experience of our services and behaviour adapted to the access terminal.

  • Performance of a contract (General Terms and Conditions of sale)
  • Protection of the legitimate interests of the Data Processor

3. What are your rights regarding the personal data collected?

3.1 Access rights

By exercising your right of access, you can obtain your data in an intelligible document.

3.2 The right to rectify data

This right allows you to correct data concerning you, whether inaccurate or incomplete.

When you exercise your right of rectification, we undertake to reply within one (1) month of receipt of the request for rectification, which may be extended to three (3) months if the request is complex or if there are many requests to be processed. Where appropriate, we will inform you of the reasons for extending the deadline for processing your request.

3.3 The right to object

You have the right to oppose the use of your personal data by OPTIMALE COSMETOLOGIE INNOVATION, subject to justifying reasons relating to your particular situation.

3.4 The right to erasure

You have the right to ask us to delete your personal data.

3.5 Exercise of rights

You can export your personal data by logging into your customer area under the heading Portability of my data.

To exercise your rights, please send us a letter by e-mail or by post, specifying your identification details (surname, first name, e-mail address, postal address) together with a copy of your identity document, to the following address: 1 rue Robert Deshayes - 27120 PACY SUR EURE or contact@leblanc-parfums.com.

4. Who is the controller of the Data collected by Leblanc-parfums?

The Data Controller is the company OPTIMALE COSMETOLOGIE INNOVATION, a simplified joint stock company with a capital of 10,000 euros whose registered office is located at 1 RUE ROBERT DESHAYES - 27120 PACY-SUR-EURE, registered with the Registre du Commerce et des Sociétés d'EVREUX under the number 917 418 303.

OPTIMALE COSMETOLOGIE INNOVATION ensures that all guarantees have been taken to ensure a sufficient level of protection of personal data.

Last update 07.06.2023

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